Key Account Manager

This is a fully remote position, open to applicants in Germany.

📋 Description

• Cultivate relationships and drive growth with key strategic customers.

• Formulate and implement mid- and long-term account strategies for designated key clients.

• Propel sustainable revenue and margin enhancements through methodical account planning.

• Identify and capitalize on cross-selling and upselling opportunities across various products, services, and locations.

• Establish and nurture strong connections with decision-makers and essential stakeholders.

• Lead commercial negotiations, pricing discussions, and contract agreements.

• Oversee framework, supply, and quality agreements across multiple sites.

• Create and sustain a strong sales pipeline with clear visibility into opportunities and risks.

• Act as the main escalation point for strategic customers.

• Coordinate cross-functional teams to guarantee an outstanding customer experience.

• Work closely with Customer Service, Operations, Project Management, Quality, and Supply Chain.

• Represent the company at customer meetings, industry events, and trade fairs.

• Provide engaging customer presentations and business reviews.

• Serve as a trusted advisor to both customers and internal stakeholders.

⛳️ Requirements

• Bachelor’s degree in Business Administration, Engineering, or a related field.

• Several years of successful B2B sales experience, preferably in: CDMO, MedTech, Pharmaceutical Packaging, Life Sciences, or another highly regulated sector.

• Demonstrated experience in managing strategic or key accounts.

• Solid track record in complex contract negotiations and long-term client development.

• Experience utilizing CRM systems and contemporary sales tools.

• Proficient in German and English.

• Willingness to travel frequently to customer sites (around 70%).

🏝️ Benefits

• Occupational health management: Your health and well-being are a priority for us. Enjoy a comprehensive range of health services including company physicians, preventive healthcare, check-ups, fitness programs, and sustainability days.

• JobRad: We provide employees the opportunity to lease a company bicycle, including e-bikes for those seeking additional support.

• Catering: Depending on the location, a variety of dining options are available – from traditional cafeterias to modern concepts like 'FreshTaste'.

• Corporate Benefits: Employees can access exclusive discounts and special offers with numerous brands in fashion, technology, leisure, and more.

• Training and development: We focus on the continuous growth of our team members. Our aim is to help everyone reach their full potential through tailored training programs for various roles.

• Flexibility: Whenever possible, we offer flexible working time models to support a healthy work-life balance.