Key Account Manager

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Formulate and implement sales strategies for designated regional accounts to meet sales, profitability, and margin goals.

• Accomplish sales volume and net profit objectives by negotiating pricing, quantities, and commercial agreements with clients.

• Establish and sustain robust relationships with both existing and prospective customers through regular meetings and presentations to facilitate channel growth and business expansion.

• Track and evaluate essential business metrics, including sell-in, sell-out, inventory levels, and inventory days, creating action plans with clients to enhance performance.

• Cultivate a comprehensive understanding of consumer behavior, customer requirements, and market trends to reinforce channel development strategies.

• Organize, coordinate, and implement promotional initiatives in partnership with internal and external stakeholders, ensuring timely and effective execution.

• Oversee key customer KPIs, such as sales performance, profitability, accounts receivable, timely delivery, competitor actions, and market pricing, identifying areas for enhancement and corrective measures.

• Create, maintain, and manage sales forecasts to guarantee order fulfillment, maintain healthy inventory levels, and proactively address slow-moving products.

• Serve as the internal advocate for customers, ensuring that service level agreements (SLAs) are fulfilled while providing an exceptional customer experience.

• Collaborate with cross-functional teams to assist in business planning, forecasting, profitability analysis, cost management, and commercial execution.

⛳️ Requirements

• A bachelor's degree is required.

• 3–5 years of experience in sales, Key Account Management, or similar commercial roles.

• Experience in the home appliances (white goods) industry is essential.

• Familiarity with wholesalers in the consumer goods sector is necessary.

• Proven experience in launching new products in the marketplace.

• Background in developing business plans, profitability analysis, cost management, margin management, and forecasting.

• Experience with traditional channel wholesalers such as RYSA, Virtrade, Promomarket, and Bodesa is highly desirable.

• Knowledge of home appliances and consumer electronics (including TVs/screens) is an advantage.

• Proficiency in English: Intermediate (B2 preferred).

🏝️ Benefits

• Monday to Friday work schedule.

• Chance to be part of a rapidly growing global company.

• Competitive benefits package.