Key Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and implement annual business strategies for designated strategic accounts.

• Foster executive-level relationships with teams in Quality, Food Safety, Operations, Procurement, Supply Chain, Engineering, Corporate Leadership, and Regulatory affairs.

• Recognize opportunities for growth across the enterprise, spanning multiple facilities and divisions.

• Formulate account penetration strategies aimed at boosting revenue, enhancing customer retention, and increasing market share.

• Take ownership of revenue growth, pipeline development, and profitability for assigned accounts.

• Discover new service opportunities, including foreign material investigations, supplier monitoring, CT services, routine inspection programs, and innovative technologies.

• Lead intricate commercial negotiations, covering pricing agreements, service contracts, and strategic alliances.

• Partner with Business Development Managers to strengthen relationships across new plants and divisions.

• Act as the trusted advisor for designated customers.

• Conduct executive business reviews that showcase customer performance, value delivered, ROI, and future prospects.

• Comprehend customer business goals and proactively suggest solutions that mitigate risk and enhance operational performance.

• Represent FlexXray at executive meetings, customer visits, industry events, and association gatherings.

• Maintain a precise Salesforce pipeline that includes opportunities, forecasts, customer activities, account plans, and executive contacts.

• Create quarterly account strategies with clear objectives and action plans.

• Oversee sales forecasts and relay opportunity status to leadership.

• Employ CRM tools, dashboards, KPIs, and reporting to enhance account performance.

⛳️ Requirements

• Bachelor's degree or equivalent professional experience.

• Over 5 years of Business-to-Business sales experience.

• At least 3 years of experience managing national or strategic accounts.

• Demonstrated success in selling complex services or technical solutions.

• Experience in managing executive-level customer relationships.

• Strong consultative selling and negotiation capabilities.

• Familiarity with CRM platforms such as Salesforce.

• Excellent presentation and communication abilities.

• Experience in one or more of the following sectors: Food manufacturing, Food safety, Quality Assurance, Ingredient manufacturing, Dairy, Beverage, Pet Food, Consumer Packaged Goods, Pharmaceutical, Nutraceutical.

🏝️ Benefits

• 401(k) matching.

• Dental insurance.

• Health insurance.

• Life insurance.

• Paid time off.

• Potential for bonuses.

• Vision insurance.