Key Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the entire sales process—from initial discovery to final closure—driving pipeline growth and revenue within assigned accounts.

• Actively seek and pursue opportunities to enhance Concord’s presence within strategic accounts.

• Surpass annual revenue goals through effective account management and growth strategies.

• Capitalize on upsell opportunities within current accounts to consistently meet quotas.

• Provide outstanding client relationship management for both new and existing accounts.

• Serve as a trusted advisor, assisting clients in maximizing Concord’s solutions to fulfill their business objectives.

• Manage assigned End-User accounts as designated by sales leadership.

• Promote the adoption of Concord Cloud Fax and Concord Connect (Intelligent Document Processing) across all accounts.

• Conduct semi-annual internal business reviews and formulate strategic account plans.

⛳️ Requirements

• Over 10 years of enterprise sales experience in healthcare or consulting services, focusing on complex solutions.

• At least 3 years in the current role with a demonstrated track record of consistent quota achievement.

• Proven success in managing and growing complex accounts valued at $500K+ ARR or equivalent enterprise relationships.

• Demonstrated capability to engage and influence C-Level executives, IT leaders, and senior business stakeholders.

• Experience selling SaaS, Cloud, healthcare technology, and enterprise software or related technology solutions.

🏝️ Benefits

• 401K plan with a 6% company match (immediate vesting)

• Flex-Time off plus sick leave

• 10 company holidays

• Comprehensive health benefits (Medical, Dental, Vision) – 100% coverage for employee-only plans (no cost to the employee).

• For employees and dependents, Concord covers 60% of the premiums.

• Optional insurance offerings: Pet insurance

• Employee Life and AD&D

• Spousal Life and AD&D

• Child Life and AD&D

• Paid Parental Leave program

• Free unlimited ORCA card for Seattle area residents

• Employee Rewards and Recognition through NectarHR

• Unlimited access to Udemy for Business