Junior Writer

This is a fully remote position, open to applicants in Washington.

📋 Description

• Accurately process and submit customs entries in a timely manner.

• Review documentation to ensure completeness and adherence to US Customs regulations.

• Engage with clients, carriers, and brokers to resolve issues and facilitate prompt shipment clearance.

• Keep internal systems and client databases updated with current records.

• Assist in identifying process enhancements to manage volume efficiently.

• Provide administrative support and aid with additional operational tasks as required.

• Coordinate and file necessary documentation for Partner Government Agencies, including the FDA, to guarantee regulatory compliance and timely clearance.

• Maintain a standard 40-hour work schedule with the possibility of additional hours and overtime as necessary for continuous operations.

⛳️ Requirements

• At least 2 years of experience in customs brokerage, logistics, or ecommerce operations (preferred).

• Understanding of US Customs procedures and entry categories, including Section 321, informal, and formal entries.

• Strong attention to detail and a commitment to high data accuracy.

• Excellent written and verbal communication abilities.

• Capacity to prioritize and manage competing deadlines in a remote work environment.

• Tech-savvy with proficiency in brokerage or logistics platforms, as well as Excel/Google Sheets.

• Proficiency in English is mandatory.

• Knowledge of Spanish is considered an advantage.

• Outstanding problem-solving skills and the ability to perform well under pressure.

• Exceptional interpersonal and customer service skills.

• Strong organizational abilities, flexibility, and dependability.

• Proficient with computers and relevant software.

• Detail-oriented, resourceful, and enthusiastic about learning.

• Must be a collaborative team player.

• Applicants must reside and work from within the United States.

🏝️ Benefits

• Health and dental benefits.

• RRSP contribution.

• Tuition reimbursement programs.

• Professional training opportunities.

• Paid time off.

• A relaxed work atmosphere.

• A supportive work environment.

• IT equipment necessary for task completion is provided.

• Competitive compensation package.