Junior Sales, Account Operations Specialist

📋 Description

• Assist with operational activities related to client accounts.

• Prepare and maintain reports using Google Sheets / Excel.

• Work with the CRM system: updating, validating, and cleaning data.

• Help prepare and send invoices under the guidance of Account Managers.

• Monitor payment deadlines and follow up with clients.

• Filter and process inbound leads based on specified criteria.

• Add leads and client information into the CRM.

• Conduct research on website visitors and lead intelligence.

• Gather information and updates on clients and leads.

• Participate in sales experiments and internal team initiatives.

• Collaborate with Sales, Account, and Finance teams in daily operations.

⛳️ Requirements

• Proficient in English for both written and verbal business communication.

• Strong skills in Google Sheets and/or Excel.

• Attention to detail and accuracy in data handling.

• Ability to work with structured processes.

• Excellent organizational skills.

• Capability to manage multiple tasks simultaneously.

• Independence and a proactive approach.

• Interest in developing a career in Sales, Account Management, or Sales Operations.

• Experience with CRM systems is an advantage.

• Familiarity with Zoho CRM.

• Experience using LinkedIn Sales Navigator.

• Experience with email research tools.

• Background in B2B sales support or account support.

• Understanding of the IT services/software development sector.

• Experience in international business communication.

🏝️ Benefits

• Remote or hybrid work format (full-time).

• Gradual onboarding process with mentor support.

• Opportunities for advancement towards Sales Executive or Account Manager roles.

• Work with international B2B clients.

• Practical experience with CRM, sales operations, and client processes.

• A team that encourages initiative and professional development.

• Gradual involvement in more independent tasks and client communication.