Junior PropertyTree / Vault CRM Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Develop, update, and oversee property listing records in PropertyTree and Vault CRM.

• Upload property specifications, images, floor plans, descriptive texts, vendor information, and pricing models.

• Ensure the seamless operation of property portal push feeds such as Realestate.com.au and Domain with validated property data.

• Input new buyer leads, open home attendees, and potential tenant profiles into Vault CRM on a daily basis.

• Classify and tag contacts based on buying criteria, desired suburbs, budget ranges, and property preferences.

• Remove duplicate records and update any changed contact details.

• Assist with the setup of property profiles, owner records, and tenant information in PropertyTree.

• Record tenancy agreements, lease terms, rent schedules, and property inspection data.

• Support routine administrative workflow processing within PropertyTree.

• Update pipeline statuses for active buyers, vendors, and properties.

• Create contact reminder tasks and align active buyer profiles with newly listed properties.

• Generate standard reports on buyer activity, lead sources, and listing performance.

• Conduct regular database audits to ensure data integrity and consistency.

• Follow data security guidelines and privacy policies.

• Collaborate closely with the Melbourne team to maintain database integrity and ensure administrative compliance.

⛳️ Requirements

• At least 2 years of relevant experience.

• Demonstrated experience or practical exposure of 2 years using PropertyTree and/or Vault CRM in a real estate environment.

• Familiarity with Australian real estate terminology, listing formats, and concepts related to the buyer journey.

• High typing speed with great accuracy and exceptional attention to detail.

• Strong written English comprehension to accurately interpret listing copy and buyer feedback.

• Reliable high-speed internet connection required.

• A dedicated quiet remote workstation is necessary.

• A dual-monitor setup is recommended.

• Highly organized and process-oriented.

• Ability to manage repetitive tasks with sustained focus.

• Capacity to achieve 99%+ data accuracy.

• Ability to process new buyer entries and property updates within 2–4 hours of receipt.

• Skills to prevent duplicate entries and proactively identify and merge existing duplicates.

🏝️ Benefits

• Company-provided complete setup for desktop/laptop with backup internet.

• Complimentary pre-employment Medical Assessment (T&C apply).

• Health Maintenance Organization (HMO) coverage effective from the first day of employment.

• 15 Vacation Leaves and 5 Sick Leaves.

• Annual Performance Reviews.

• Unlimited Employee Referral Incentives.

• Employee Loan Facilities.

• Opportunities to participate in Social Clubs and Interest Workshops.

• Company events where you can win exciting prizes and be recognized for your exceptional performance.

• Maternity, Paternity, and Solo Parent Leaves.

• Magna Carta for Women benefits.

• Retirement Benefits.

• Overtime and Premium Pays.

• Emphasis on work-life balance.

• Opportunities for professional growth.

• Supportive and caring Leadership Team.

• Competitive salary package.