Junior HR Advisor

This is a fully remote position, open to applicants in Poland.

📋 Description

• Act as the primary point of contact for employee HR inquiries submitted via Jira and other support channels.

• Offer guidance on benefits, leave management, employee transitions, offboarding, and HR policies.

• Assist employees in navigating HR processes and utilizing self-service tools.

• Oversee cases from the initial intake to resolution, ensuring support that is accurate, timely, and customer-focused.

• Work closely with internal stakeholders and subject matter experts to address requests.

• Provide support for HR processes throughout the EMEA region.

• Participate in process enhancement initiatives and maintain HR documentation.

⛳️ Requirements

• Minimum of 1 year of professional experience in a comparable HR support, HR Operations, or HR Shared Services role.

• Experience in supporting HR processes across various European countries is preferred.

• Strong written and verbal communication skills in English; proficiency in additional languages is a plus.

• Familiarity with HR systems such as Workday, Oracle, Jira, or similar platforms.

• Proficient in Microsoft Office applications, especially Excel.

• Exceptional customer service, communication, and interpersonal skills.

• Capability to assess employee needs, investigate issues, and deliver effective solutions.

• Strong organizational skills with the ability to manage multiple priorities while adhering to SLAs and deadlines.

• Proactive attitude with a sense of ownership and a focus on continuous improvement.

• Comfortable working in a diverse, multicultural, and fast-paced environment while maintaining accuracy and attention to detail.

🏝️ Benefits

• Industry-leading benefits.

• Support and services for holistic health and wellbeing.

• Flexible working arrangements.