Junior Customer Service Consultant

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Deliver customer support through email, chat, and WhatsApp, ensuring timely and effective assistance.

• Input and manage online sales within the back-office system.

• Generate quotes and issue travel documentation.

• Offer operational support to the team to enhance processes and maintain service quality.

⛳️ Requirements

• High school diploma or its equivalent.

• Proven experience in providing customer support through email, chat, and WhatsApp.

• Basic proficiency in Microsoft Office.

• Preferred: Familiarity with the MaisFly system.

🏝️ Benefits

• Ifood meal voucher (VR) | To assist you in enjoying nutritious meals.

• Transportation voucher | To ease your daily commute.

• Bradesco medical plan | 100% of the monthly fee covered by BeFly for the employee and 50% for dependents, with co-payment.

• Life insurance | No cost incurred by the employee.

• Dental care | Provided through OdontoPrev.

• Wellhub | For support in physical wellness.

• Birthday day off | Enjoy a day off on your birthday.

• Maternity program | A variety of benefits to facilitate a smooth pregnancy journey.

• Oriente-me program | Access to therapy sessions at no extra charge.

• Educational partnerships | Discounts available at partner educational institutions.

• BeFlyers Travel | An in-house leisure travel agency offering special rates for employees.

• And much more!