Junior CRM Manager – E-Commerce

This is a fully remote position, open to applicants in Germany.

📋 Description

• You will oversee and sustain our CRM system in daily operations, ensuring that data remains clean and well-organized.

• Strategize, develop, and enhance newsletters along with automated campaigns throughout the customer journey.

• Implement marketing automation through email flows (such as welcome series, reactivation, and post-purchase).

• Evaluate key performance indicators (open rate, CTR, conversion) and carry out A/B testing for ongoing optimization.

• Create and manage segments for tailored customer communication.

• Participate in initiatives aimed at customer retention, loyalty, and the enhancement of the customer journey.

⛳️ Requirements

• Prior practical experience in CRM, email marketing, or e-commerce (for instance, through internships, working-student positions, or vocational training).

• A keen interest in data-driven marketing and managing the customer lifecycle.

• A strong sense of target-group-appropriate communication and excellent comprehension of copy.

• Basic familiarity with CRM tools or email marketing platforms is advantageous.

• An analytical mindset and a passion for refining campaigns based on metrics.

• A structured and independent approach to work, coupled with a strong eagerness to learn.

• Proficient German language skills, both written and spoken.

• Optional: an affinity for horses or interest in equestrian sports is a plus, but not mandatory.

🏝️ Benefits

• Substantial creative freedom: your ideas will have a direct impact on our customer communication.

• Quick development opportunities: you’ll assume responsibility early on and can advance in your career.

• Flexible working arrangements: choose to work remotely or from our Neuss office, depending on what suits you best.

• Modern tools and work environment: we operate in a data-driven, efficient manner utilizing appropriate systems.

• Flat hierarchies: enjoy short decision-making processes and direct interaction within the team.

• Employee discounts and benefits: take advantage of attractive conditions related to our products.

• A growing e-commerce company: become part of an ambitious team with a clear vision.