Junior Account Manager – DTC Brands, CRM & Retention

This is a fully remote position, open to applicants in France.

📋 Description

• Manage the client relationship for your assigned accounts

• Collaborate with the Strategist and the Specialist to coordinate production

• Plan proactively by structuring key moments and milestones in advance

• Analyze retention data and assess performance dashboards

• Expand your accounts by identifying relevant upsell opportunities

• Take responsibility for the retention of your clients

⛳️ Requirements

• 1–3 years of experience in account management, client project coordination, or portfolio management

• Experience in agency or DTC e-commerce is appreciated but not mandatory

• Exceptional operational rigor is our top criterion

• Ability to interpret data: performance dashboards should not be intimidating

• Structured communication with clients

• Strong sense of accountability: when issues arise, you take ownership

• Fluency in French is required, as our clients in the beauty and lifestyle sectors expect it

• Upper-intermediate to advanced English (B2/C1) is advantageous but not essential

🏝️ Benefits

• Full flexibility regarding your work location and methods

• A compensation package tailored to reward comprehensive ownership

• Support for professional development

• A network of freelance experts within a results-oriented organization and a straightforward culture