Junior Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of and manage a smaller portfolio of less strategic and lower-complexity general client accounts.

• Assist in tracking client usage under the supervision of senior Account Managers to help pinpoint risks and opportunities for engagement.

• Aid clients in grasping fundamental platform capabilities and data insights to align with their business objectives.

• Work collaboratively with internal teams (Customer Success, Product, Marketing) to address client requirements.

• Support Customer Success Specialists with onboarding assistance, training, and basic issue resolution for general clients.

⛳️ Requirements

• A Bachelor's degree in business, marketing, communications, or a related discipline, or equivalent experience.

• 0-2 years of experience in account management, customer success, sales, or a comparable client-facing position; relevant internship or academic project experience will be taken into account.

• Familiarity with HubSpot or other CRM tools is preferred; a willingness to learn is essential.

• Excellent written and verbal communication skills.

🏝️ Benefits

• Health insurance

• Professional development opportunities