Java Developer, Basic DevOps Engineer – L2 Support

This is a fully remote position, open to applicants in Ukraine.

📋 Description

• Investigate and resolve intricate application incidents related to fleet operations platforms and driver management applications.

• Perform debugging at the code level, implement configuration changes, and carry out minor fixes (up to 80 engineering hours).

• Execute and verify deployments in both production and non-production environments.

• Conduct root cause analysis for escalated tickets; document findings and update knowledge base articles in ServiceNow.

• Monitor continuous integration and continuous delivery (CI/CD) pipelines (Tier 1) and carry out remediation tasks (Tier 2).

• Address issues within AWS serverless infrastructure, including Lambda failures, DynamoDB anomalies, and RDS connectivity challenges.

• Provide support for server and service restarts, log-level diagnostics, and environment health assessments.

• Engage in weekend release activities several times a year.

⛳️ Requirements

• Proficient in Java: SpringBoot and JBoss — capable of reading stack traces, identifying root causes, and applying fixes or workarounds in production.

• Experience with databases: Oracle 11g and MS SQL Server — skilled in diagnostic and fix queries, as well as stored procedures.

• Familiarity with AWS technologies: Lambda, RDS, S3, DynamoDB, Kinesis, and CloudWatch — hands-on troubleshooting expertise.

• Understanding of DevOps fundamentals: GitLab CI/CD and Docker — able to review pipeline statuses, execute deployments, and manage rollbacks.

• Knowledge of observability tools: Datadog — proficient in log searching, alert triage, and navigating service maps.

• Competence in operating systems: Linux — experienced in log reading, service management, and basic shell scripting.

• Experience with IT Service Management: ServiceNow — adept in ticket management, maintaining work notes, and SLA-aware escalation processes.

• Nice to Have:

• Experience with Node.js / JavaScript, particularly in back-end components.

• Basic knowledge of Kubernetes.

• Background in supporting Android/iOS mobile applications.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible work hours and remote work options.

• Collaborative and inclusive work environment.