Jahrespraktikum IT-Technik, Systemintegration

This is a fully remote position, open to applicants in Germany.

📋 Description

• Handle support inquiries

• Conduct initial analyses

• Maintain tickets and documentation

• Perform simple fixes under guidance

• Assist with installations, rollouts, and onsite troubleshooting (e.g., PC workstations, printing/scanning, network cabling/switches, card readers)

• Utilize checklists, ensure clean handovers, and document lessons learned

⛳️ Requirements

• Mandatory internship as part of your studies or training (proof from university/school required)

• Interest in IT systems, networks, and practical technology

• Reliable, structured work approach and customer-oriented communication

• Willingness to travel nationwide for client appointments (part of the internship)

• Class B driver's license (for onsite assignments)

• Initial experience with Windows, M365, AD, networks, and hardware. Previous experience with ticket systems or personal home lab/projects is preferred

🏝️ Benefits

• Remote-first: Work from home, no office requirement

• Practical experience over theory: real customer environments, genuine problems, real solutions

• Planned assignments: Onsite appointments are coordinated; standards/checklists in place to avoid chaos

• Mentoring: Dedicated contact person, structured onboarding, clear learning objectives

• Strong prospects: Excellent performance may lead to an option for a working student position or employment after the internship