Italian Customer Support – Automotive Industry

This is a fully remote position, open to applicants in Greece.

📋 Description

• Deliver exceptional customer support to Italian-speaking clients through phone, email, and chat.

• Assist customers with inquiries concerning products, services, and after-sales support.

• Recognize customer needs and offer precise, timely, and professional solutions.

• Keep comprehensive and accurate records of customer interactions.

• Work alongside internal departments to guarantee efficient issue resolution.

• Provide an outstanding customer experience while adhering to quality and performance standards.

⛳️ Requirements

• Native or fluent in Italian (C1/C2).

• Proficient in English (B2 or higher).

• Excellent communication and problem-solving abilities.

• Customer-focused approach with empathy and professionalism.

• Strong computer skills and the capacity to multitask.

• Prior customer service experience is advantageous but not mandatory.

• Willingness to support night shifts.

🏝️ Benefits

• Fully remote position – work from any location in Greece.

• Company-issued equipment sent directly to your residence.

• A consistent compensation package that includes a monthly performance bonus.

• Paid training starting from day one.

• Opportunities for career development within an international organization.

• A supportive and multicultural work environment.

• Full-time employment with flexible work hours.