IT Vendor Relationship Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee RFx processes (RFI/RFP/RFQ), supplier assessments, and award selections.

• Evaluate market trends, supplier cost frameworks, and total cost of ownership (TCO).

• Collaborate with stakeholders to synchronize sourcing strategies with business objectives and budgetary constraints.

• Achieve cost reductions, enhance service levels, and mitigate risks.

• Direct commercial negotiations in conjunction with Legal and Finance departments.

• Manage the entire contract lifecycle: including redlines, renewals, amendments, and performance obligations.

• Ensure contract terms meet business, compliance, and risk standards.

• Keep track of renewal deadlines and proactively initiate renegotiations.

• Serve as the primary relationship manager for strategic and high-impact vendors.

• Create and monitor vendor scorecards, SLAs, and KPIs.

• Conduct regular business reviews and handle escalations.

• Identify opportunities for vendor consolidation, innovation, or restructuring.

• Work with Cyber, Legal, and Compliance teams to evaluate and manage third-party risks.

• Ensure compliance with internal sourcing policies and external regulatory standards.

⛳️ Requirements

• A minimum of 5 years of experience in procurement, sourcing, or vendor management, ideally within a SaaS environment.

• Demonstrated success in leading contract negotiations and supplier governance.

• Strong grasp of sourcing methodologies and cost modeling techniques.

• Exceptional skills in stakeholder engagement, communication, and analysis.

• Familiarity with ERP/procurement systems and platforms for contract lifecycle management.

• Comprehensive knowledge of computing, storage, and networking components.

• Results-driven mindset with the ability to meet and exceed targets while upholding high quality and efficiency standards.

• Excellent organizational and planning skills, adept at managing multiple projects and priorities for timely and successful outcomes.

• Proficient in negotiation and conflict resolution, skilled at addressing issues and nurturing positive stakeholder relationships.

• Competent in risk and issue management, capable of identifying potential challenges and implementing strategies to mitigate risks and resolve issues swiftly.

• Dedicated to process management and improvement, consistently seeking ways to enhance workflows and optimize performance.

• Leverages metrics and analysis to inform decision-making, utilizing data to shape strategies and evaluate success.

• Outstanding verbal and written communication abilities, advanced Excel proficiency, and strong interpersonal skills.

• Willingness to work flexible hours as dictated by business needs.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Flexible remote work options.

• Wellness programs.

• 401(k) plan with employer matching.

• Flexible paid time off.

• Generous parental leave policy.

• Donations for Doers program.

• Pet insurance, as well as legal and identity protection services.

• Tuition reimbursement program.