IT Systems Engineer II

This is a fully remote position, open to applicants in India.

📋 Description

• Provide support and maintain a scalable and secure IT infrastructure across cloud (GCP/AWS) and on-premises environments.

• Ensure the high availability and performance of internal IT systems, applications, and collaboration tools.

• Automate provisioning, monitoring, and maintenance processes utilizing modern scripting and orchestration tools.

• Manage identity, access, and device management solutions to ensure compliance and security.

• Automate repetitive IT and operational tasks using Python, PowerShell, or Bash.

• Develop and sustain Infrastructure as Code (IaC) using tools like Terraform, Ansible, or CloudFormation.

• Construct and oversee CI/CD pipelines for infrastructure and application deployments.

• Collaborate with development and security teams to enhance DevOps workflows and boost deployment reliability.

• Manage and optimize workloads in AWS and GCP environments, ensuring cost efficiency (FinOps alignment).

• Implement cloud security best practices in accordance with organizational compliance standards.

• Diagnose complex issues in multi-cloud or hybrid environments.

• Propel automation for the provisioning, scaling, and monitoring of cloud resources.

• Deliver Tier 3-level support for critical IT systems and escalations.

• Oversee enterprise collaboration platforms (e.g., Google Workspace, Slack, Zoom, Atlassian Suite, CI/CD tools, etc.).

• Ensure seamless integration among IT tools, systems, and internal applications.

• Collaborate closely with global IT teams to maintain consistent service delivery and user satisfaction.

• Implement and uphold endpoint and cloud security controls.

• Support vulnerability management, patching, and compliance initiatives (SOC, GDPR, ISO, etc.).

• Partner with SecOps and FinOps teams to guarantee secure, efficient, and compliant infrastructure operations.

• Act as a liaison between IT operations, engineering, and business teams to translate technical requirements into practical solutions.

• Provide clear documentation, communication, and training for IT processes and automation systems.

• Assist in cross-functional initiatives led by ITOps and collaborate across multiple time zones.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Over 8 years of experience in IT Systems Engineering, Automation, or DevOps roles.

• Hands-on expertise in cloud platforms (AWS and/or GCP) along with associated automation tools.

• Strong scripting and development skills in Python, with experience in automating IT processes.

• Comprehensive understanding of IT infrastructure (Linux, Windows AD, networking, identity management, device management, monitoring, etc.).

• Demonstrated ability to deliver automation and infrastructure projects in a fast-paced, global environment.

• Excellent communication and collaboration skills with a focus on customer satisfaction.

• Experience in working within distributed, remote-first organizations is a plus.

🏝️ Benefits

• Competitive salary and annual bonus.

• Medical coverage.

• Life and accidental insurance.

• Vacation & leaves of absence (including menstrual, flexible, special, and more!).

• Developmental opportunities through education reimbursements and professional workshops.

• Maternity & parental leave.

• Hybrid & remote model with flexible working hours.

• On-site & remote company events throughout the year.

• Tech & WFH stipends & new hire allowances.

• Employee referral program.

• Premium access to QuillBot.