IT Systems Administrator

This is a fully remote position, open to applicants in Ukraine.

📋 Description

• Oversee and sustain the company’s IT infrastructure, encompassing cloud environments, hardware, software, and networking.

• Offer remote technical assistance to employees and resolve hardware and software challenges.

• Create, manage, and refresh user account settings, policies, and licenses in Microsoft 365 services.

• Engage in the rollout and deployment of new software products and IT solutions.

• Submit and oversee requests for software licenses including Autodesk Revit, Bluebeam, Revizto, Elumtools, SKM, Dialux, Tekla, and other engineering software.

• Install, set up, maintain, and upgrade software and hardware as necessary.

• Monitor network performance and security, implementing measures to ensure data protection.

• Manage user permissions and ensure adherence to internal IT policies and procedures.

• Collaborate with various departments to identify and implement IT solutions that enhance operational efficiency and productivity.

• Keep documentation related to IT systems, configurations, and procedures up to date.

• Stay informed of the latest IT trends and technologies, recommending upgrades and improvements when suitable.

• Support the technology infrastructure behind large-scale, mission-critical engineering projects.

⛳️ Requirements

• A minimum of 3 years of experience in IT administration or a related field.

• Proficiency in written and spoken English at B1 level or higher.

• Significant experience with the administration of Windows 10/11 operating systems.

• Strong analytical and problem-solving capabilities.

• Experience in supporting remote users in an international setting (preferably 100+ users).

• Excellent communication and interpersonal skills.

• Quick learning ability and adaptability in a fast-paced environment.

• Basic experience in administering Microsoft 365 services, including Admin Portal, Exchange, SharePoint, Security, and Entra ID.

• Understanding of Microsoft 365 licensing administration.

• Familiarity with ITSM or Help Desk systems is a plus.

• Experience with virtualization technologies like VMware or Hyper-V is advantageous.

• Exposure to cloud computing platforms such as AWS or Azure would be beneficial.

• Relevant certifications such as CompTIA, Microsoft, or Cisco certifications are a plus.

• Proficient in Microsoft Office (Word, Excel, Outlook).

• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.

• A resume in English is required.

• Must operate as an independent, self-employed professional under a formal independent contractor agreement.

🏝️ Benefits

• Competitive hourly compensation.

• Opportunity to collaborate remotely.

• Supportive and dynamic work environment.

• Availability of English language classes.

• Opportunities for professional development and career advancement.

• Experience in a high-tech industry working with an international company.

• Involvement in unique, cutting-edge data center projects.

• Dynamic collaboration with a team of professionals focused on engineering.

• Competitive terms of cooperation.