IT Support Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Deliver expert assistance and troubleshooting for Windows workstations and servers.

• Manage Microsoft 365 environments, including Exchange, SharePoint, OneDrive, and MS Teams.

• Supervise Azure AD administration, ensuring effective policy and endpoint management.

• Perform network management duties such as overseeing firewalls, VPN, and DNS/DHCP.

• Utilize ticketing systems for streamlined issue tracking and resolution.

• Oversee SaaS user management with an emphasis on security and compliance.

• Implement backup and recovery strategies to maintain data integrity.

⛳️ Requirements

• Extensive experience in setting up and troubleshooting Windows workstations.

• Proficient in Microsoft 365 Administration, covering Exchange, SharePoint, OneDrive, and Teams.

• Demonstrated expertise in Azure AD and Windows Server Administration.

• Skilled in Network Management, including firewalls, VPN, DNS/DHCP, TCP/IP, and web filtering.

• Relevant certifications such as PowerShell, Git, CCNA, CompTIA A+, or Azure AZ-900 are preferred.

🏝️ Benefits

• Comprehensive employee benefits packages are provided.