IT Specialist

This is a fully remote position, open to applicants in Washington.

📋 Description

• Deliver administrative and technical assistance to Government and contractor personnel engaged in IRS ICAM operations.

• Aid in documentation planning and project management tasks.

• Provide general office support and coordination services.

• Assist in executive administrative functions and overall office operations.

• Help with workforce planning and coordination efforts.

• Contribute to event planning and administrative tasks.

• Support planning for office relocations and transitions as necessary.

• Coordinate administrative and support activities within dynamic office settings.

• Report directly to client personnel and assist with client operations as needed.

• Facilitate Administrative IT Support Services activities and requirements.

• Monitor and evaluate program performance metrics and operational measures.

• Analyze workflows and assist in process improvement initiatives.

• Ensure compliance with essential administrative requirements.

• Prepare presentations, reports, and briefing materials.

• Organize and facilitate meetings, workgroups, and collaborative sessions.

• Assist with data management and analysis tasks.

• Record meeting minutes and maintain action item trackers.

• Respond to email inquiries and support program communications.

• Assist with contractor reporting obligations and documentation tasks.

• Provide support to IRS Headquarters personnel as requested.

⛳️ Requirements

• A High School Diploma is required. Four (4) years of relevant experience may be accepted in place of the educational requirement.

• Experience in supporting federal administrative, technical, or program support functions.

• Knowledge of HSPD-12 directives, PIV credentialing, FIPS 201, Public Key Infrastructure (PKI), and Federal Identity, Credential, and Access Management (FICAM) principles.

• Experience in credential issuance and maintenance operations.

• Proficient in using the USAccess system and supporting federal credentialing environments.

• Familiarity with Fixed and Mobile Credentialing Units, Fargo printers, laptops, desktops, copier and multifunction devices, and Light Activation Kits.

• Strong analytical skills with the ability to work independently on assigned tasks.

• Excellent written and verbal communication abilities.

• Strong organizational and time management capabilities.

• Ability to handle multiple priorities in a fast-paced environment.

• Proficiency in Microsoft Access, Word, PowerPoint, SharePoint, and Excel is required.

• PMP certification is preferred.

• Must be available during Eastern Time business hours to support IRS meetings and reporting needs.

• Must reside within 50 miles of IRS Headquarters in Washington, DC.

• Must be able to report on-site to IRS Headquarters as requested by the Government.

• Must be eligible to obtain and maintain IRS staff-like access under the IRS Minimum Background Investigation (MBI) standard, including a National Agency Check with Inquiries (NACI), tax compliance review, and credit check.

• Must be a U.S. Citizen or Lawful Permanent Resident as per position requirements.

• Must remain compliant with federal tax obligations.

• Must complete required IRS security training and maintain an active PIV or SmartID credential where applicable.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and training.

• A collaborative work environment that values innovation.

• Flexible working hours and potential for remote work options.