IT Project Manager – North American Service Delivery Group

This is a fully remote position, open to applicants in New York, +4 more states.

📋 Description

• Ensure the timely and budget-compliant delivery of a suite of identification system solutions for state government clients across the United States.

• Collaborate with stakeholders to establish the project scope, objectives, and deliverables.

• Assess the resources required for the project (time, budget, personnel) and allocate them appropriately.

• Create a comprehensive project timeline that includes key milestones and deadlines.

• Establish the initial budget for the project across all labor and expense categories.

• Anticipate costs for each labor and expense category as the project progresses.

• Track the financial performance of the project, ensuring expenditures remain within the approved budget.

• Generate financial reports to keep stakeholders updated on the project's budget status.

• Develop the baseline schedule for the project, aligned with the initial budget.

• Continuously update the schedule by adjusting the actual and planned start and end dates of each task, focusing on timely delivery.

• Report progress against the schedule based on milestones in relation to the baseline.

• Provide consistent updates to stakeholders through meetings, emails, and reports.

• Collect feedback from stakeholders and integrate it into the project plan as needed.

• Resolve conflicts or issues among stakeholders to maintain project momentum.

• Identify potential risks that may affect the success of the project.

• Formulate strategies to mitigate identified risks, including contingency plans.

• Continuously monitor risks throughout the project and modify plans as necessary.

• Assign tasks to team members based on their skills and expertise.

• Supervise team members’ performance to ensure timely and quality completion of tasks.

• Offer support and guidance to team members, assisting in the resolution of any arising issues.

• Collect performance data on the project, such as task completion rates and quality metrics.

• Analyze this data to identify trends and areas needing improvement.

• Compile detailed reports on project progress and present them to stakeholders.

• Fulfill various other duties and responsibilities as assigned.

⛳️ Requirements

• Must be legally authorized to work in the United States.

• Proficiency in English (speaking, reading, writing).

• Willingness to travel approximately 4-12 weeks per year.

• Bachelor’s degree in Computer Science, Information Technology (or a related field), or Business, or an equivalent combination of relevant education and additional professional experience.

• Familiarity with IT systems (infrastructure/applications and supporting technologies, methodologies, etc.).

• Experience in project planning, scheduling, and resource allocation.

• Knowledge of risk management and mitigation strategies.

• Skills in budgeting and financial management.

• Proficiency in Microsoft O365, Project, and Jira.

• Over 8 years of experience managing complex, large-scale IT projects.

• Strong critical thinking abilities.

• Excellent interpersonal skills.

• High adaptability to changing circumstances.

🏝️ Benefits

• Comprehensive health, medical, and life insurance benefits.

• 401k plan with company matching.