IT Project Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with the Project Manager to supervise and manage multiple projects simultaneously

• Monitor and ensure the timely completion of tasks and tickets

• Engage with clients through phone and email regarding the scope of work and project timelines

• Liaise with third-party vendors via phone and email concerning the scope of work and project timelines

• Plan and organize both on-site and remote projects

• Address inquiries and requests from clients

• Assist in the development and revision of policies and procedures for our Procurement and Project teams

• Manage sensitive information with confidentiality

• Provide training to staff members and new hires within our Project team

• Work alongside the Procurement Coordinator to track the timeline of ordered parts

• Arrange travel for Installation Technicians

⛳️ Requirements

• Exceptional written and verbal communication skills

• Demonstrated time management abilities with a knack for multitasking and prioritization

• Strong attention to detail and proficient problem-solving capabilities

• Proven organizational and planning skills

• Ability to work independently

• Proficient in MS Office applications

• 1-2 years of experience in project coordination within an IT environment is mandatory

• Experience in a Managed Service Provider (MSP) environment is highly desirable

• High school diploma or equivalent is required; a college degree is preferred

🏝️ Benefits

• 401(k)

• 401(k) matching

• Dental insurance

• Health insurance

• Paid time off

• Vision insurance