IT & Operations Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main IT administrator for Salesforce CRM and marketing automation systems, which includes configuration, user support, workflow automation, and platform optimization.

• Provide administrative support across Google Workspace, Claude, and other vital IT platforms.

• Collaborate with the Business Development team on sales operations, alliance management, and marketing execution.

• Ensure the quality, integrity, and governance of Salesforce data.

• Support contract workflows throughout their lifecycle.

• Work together with the Talent team on recruitment coordination and talent development initiatives.

• Create weekly leadership reports that highlight key performance indicators.

⛳️ Requirements

• Excellent written, verbal, and listening communication skills.

• Capability to translate technical information into practical insights.

• Proficiency in managing programs from start to finish.

• Strong analytical and methodical problem-solving abilities utilizing logic and data.

• Experience in consulting or professional services is preferred.

• Commitment to transparency, ownership, and quality.

• Background in a fast-paced, entrepreneurial environment.

• Familiarity with media, advertising, or ad sales is preferred.

• Ability to work independently with appropriate guidance.

• Required hands-on and demonstrable experience in Salesforce administration.

• Preferred proficiency in AI platforms such as Claude, Gemini, or similar.

• Educational background in technology, math, science, or engineering.

🏝️ Benefits

• Comprehensive health and wellness benefits.

• Opportunities for professional development and continuous learning.

• Flexible work arrangements to promote work-life balance.

• Collaborative and innovative work environment.