IT Executive

This is a fully remote position, open to applicants in Singapore.

📋 Description

• Oversee and uphold the functionality of hotel IT systems, including PMS, Wi-Fi, IPTV, door lock mechanisms, and back-office software.

• Deliver prompt technical assistance to hotel personnel, record issues, and escalate them when required.

• Ensure the regular performance of data backups, antivirus safeguards, and system updates.

• Maintain dependable LAN/WAN connectivity, firewall efficiency, and sustained internet availability in both guest and staff areas.

• Collaborate with external vendors for issue resolution, system enhancements, installations, and service agreements.

• Enforce and supervise cybersecurity measures to protect hotel data and IT infrastructure.

⛳️ Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline.

• At least 2–3 years of IT experience, ideally within the hospitality or service sector.

• Knowledge of hotel systems (PMS, Reservation System, HSIA, Door lock) is beneficial.

• Proficient in networking, Windows operating systems, and fundamental server management (experience with AWS server administration is a PLUS).

• Strong skills in troubleshooting, effective communication, and documentation.

• Willingness to work flexible hours and respond to emergencies as needed.

🏝️ Benefits

• Competitive salary

• Professional development opportunities