IT Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver engineering-level support for endpoints and infrastructure to a federal agency client.

• Design and uphold secure, standardized workstation images for macOS and Windows platforms, including VDI and remote access setups.

• Develop and sustain endpoint configuration baselines utilizing Ivanti, KACE, Microsoft Intune, and Windows Autopilot; address configuration drift and enforce compliance protocols.

• Establish and oversee OS and application patch management processes; coordinate orchestration, post-deployment validation, and rollback procedures.

• Assist in device enrollment, provisioning, and lifecycle management through Intune, Autopilot, Apple Business Manager, and JAMF; ensure accurate asset inventory is maintained.

• Set up and manage endpoint logging and telemetry; guarantee log forwarding to enterprise SIEM and EDR systems.

• Adhere to a structured assessment-to-remediation workflow, generating Findings Reports, Remediation Plans, and Validation Reports for all engineering modifications.

• Create and uphold operational runbooks, knowledge transfer documents, and escalation protocols.

⛳️ Requirements

• A Bachelor's degree in Information Technology, Cybersecurity, or a related discipline is preferred.

• Over 8 years of experience in Information Technology, Endpoint Engineering, or Cybersecurity.

• At least 6 years of experience executing engineering (not help desk) roles in enterprise settings.

• Proficient in constructing and sustaining Windows and macOS workstation images, including automation, validation, and rollback processes.

• Practical experience with Ivanti and/or KACE for OS and application patch management.

• Familiarity with Microsoft Intune and Windows Autopilot for device provisioning and compliance enforcement.

• Experience in implementing passwordless authentication and hardware-backed credentials.

• Skills in configuring endpoint logging and directing telemetry to SIEM and EDR systems.

• Competence in supporting forensic data collection and audit readiness.

• Experience working under established change control, audit, and security governance frameworks.

• Proficiency with JAMF Pro for macOS endpoint management.

• Possession of a Microsoft certification in endpoint management or cloud administration.

• Prior experience in federal government IT engineering roles.

• Must possess or be eligible to acquire and complete a government security screening and/or a Secret security clearance.

• Active Top Secret (TS) clearance is required.

• Must be a U.S. Citizen.

🏝️ Benefits

• Virtual health consultations.

• Commuter benefits.

• Pet insurance.

• Discounts on entertainment.

• Annual performance evaluations.

• Tuition assistance.

• Opportunities for internal career advancement.

• Generous 401(k) matching.

• Life and disability insurance.

• Financial wellness resources.

• Annual awards recognition.

• Service anniversary celebrations.

• Referral bonuses.

• Peer-to-peer recognition.

• Comprehensive healthcare coverage.

• Wellness initiatives.

• Flu vaccinations.

• Biometric health screenings.