IT, Cloud & Security Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary point of contact for employee IT requirements, resolving hardware, software, access, and connectivity challenges.

• Collaborate with various departments to facilitate onboarding and offboarding processes.

• Oversee asset inventory and device lifecycle management for laptops, mobile devices, and peripherals.

• Manage endpoints across Windows, macOS, and Linux, including enrollment, compliance policies, and configuration standards.

• Record procedures and maintain the IT knowledge base and runbooks.

• Administer Microsoft 365, Entra ID, Exchange Online, Teams, SharePoint, and OneDrive.

• Design and implement least-privilege permissions for SharePoint.

• Handle licenses, groups, conditional access policies, and role-based permissions.

• Safeguard sensitive information using sensitivity labels, data loss prevention strategies, and governance for external sharing and guest access.

• Collaborate with engineering and DevSecOps teams to provide secure, governed AWS resources.

• Manage identity, access, and governance within AWS.

• Oversee cloud expenditure and enhance access controls along with repeatable processes.

• Monitor and react to endpoint security alerts while investigating any suspicious activities.

• Enforce multi-factor authentication (MFA), disk encryption, patching, and least-privilege access protocols.

• Manage vulnerabilities, security configurations, and conduct security awareness training.

• Assist in incident response through triage, containment, documentation, and follow-ups.

• Comply with CMMC and NIST 800-171 standards, including audits and responses to customer security questionnaires.

• Protect Controlled Unclassified Information through effective configuration, access control, and data management practices.

• Suggest and apply tools and processes to improve IT operations.

• Manage vendor relationships and IT purchasing activities.

• Help shape the IT and security roadmap as the organization expands.

⛳️ Requirements

• A minimum of 5 years of practical IT administration or systems support experience.

• Proficient in administering AWS, including IAM, AWS Organizations, EC2, and S3.

• Direct experience with Microsoft 365, Entra ID, and Intune administration.

• Experience in supporting remote and distributed teams effectively.

• Practical knowledge in identity and access management, endpoint protection, and incident response.

• Familiarity with administering SaaS tools, including access control, licensing, and vendor management.

• Strong troubleshooting skills across Windows, macOS, Linux, mobile devices, and foundational networking.

• Ability to work autonomously and prioritize support requests, security tasks, and projects efficiently.

• Possess clear and patient communication skills with non-technical colleagues, while building credibility with engineers.

• Excellent documentation practices.

• Demonstrated sound judgment and discretion in handling sensitive information.

• Willingness to take on multiple roles within a small team.

• Must be a U.S. citizen.

• Current residency within the United States is required.

• Ability to obtain and maintain a U.S. government security clearance if necessary.

• Permanent residency or visa sponsorship is not eligible to meet regulatory requirements.

🏝️ Benefits

• Significant equity stake.

• 100% remote work available across the United States.

• Comprehensive medical, dental, and vision insurance plans.

• 401(k) plan with a 6% company match.

• Generous Discretionary Time Off (DTO).

• Premium technology package.