IT Change Manager

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee IT modifications associated with the HRIT ecosystem, ensuring effective planning, execution, support, and adoption of solutions.

• Cultivate relationships with SaaS providers, keeping track of deliverables, service level agreements (SLAs), incidents, enhancements, releases, and system advancements.

• Guarantee the operational availability and reliability of HRIT systems by coordinating incidents, maintenance, communications, and service recovery efforts.

• Aid in technology transformation projects focusing on AI, Data Warehousing, Data, and Security, aligning activities between business and technology teams.

• Promote effective communication and alignment among stakeholders, technical teams, vendors, and business units.

• Facilitate workshops, meetings, and change-readiness initiatives to support decision-making and enhance team engagement.

• Oversee risks, dependencies, schedules, and expectations related to change initiatives.

• Track progress of activities and assist in the adoption of new processes, technologies, and working methods.

⛳️ Requirements

• Proven experience in IT Change Management, Digital Transformation, Project Management, or similar fields.

• Familiarity with HRIT environments, enterprise applications, and technology change management.

• Experience in managing vendors, SaaS services, and technology partnerships.

• Understanding of enterprise systems operations, incident management, and service availability.

• Exceptional verbal and written communication skills, capable of engaging both technical and non-technical audiences.

• Strong skills in stakeholder management, influencing, negotiation, and relationship development.

• Analytical mindset, adept at problem-solving, managing risks, and prioritizing multiple demands.

• Experience collaborating with cross-functional teams, technology projects, and external vendors.

• Business acumen to ensure IT initiatives align with organizational goals.

• Proficient or fluent in English for effective communication in a global setting.

• Preferred: experience with HRIT transformation, Digital Workplace initiatives, or large-scale enterprise applications.

• Preferred: knowledge of Artificial Intelligence, Data & Analytics, Data Warehousing, or Cybersecurity.

• Preferred: familiarity with Agile, Scrum, Waterfall, or hybrid methodologies.

• Preferred: understanding of ITSM and ITIL processes.

• Preferred: certifications such as ITIL, PMP, PRINCE2, Agile, Prosci, or similar.

🏝️ Benefits

• Multi-benefit card – select how and where to utilize it.

• Education grants for undergraduate and graduate programs, MBAs, and language courses.

• Certification incentive programs.

• Flexible working hours.

• Competitive salary packages.

• Annual performance evaluations paired with structured career development plans.

• Opportunities for international career advancement.

• Wellhub and TotalPass programs.

• Private pension plan.

• Childcare assistance.

• Medical insurance.

• Dental insurance.

• Life insurance.