IT Business Systems Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a point of contact for designated business areas, offering consultative support regarding business and user requirements as well as technology solutions.

• Execute feasibility assessments and create user stories, business requirements, system specifications, and programming specifications.

• Provide both functional and technical assistance during the development, implementation, and testing phases of complex projects.

• Establish user acceptance criteria, test plans, and test scenarios; carry out functional and user acceptance testing, securing user sign-off.

• Oversee system implementation, operational readiness, warranty support, production assistance, project analytics, and reporting.

• Facilitate the gathering of business requirements and assess technical impacts.

• Review and clarify user stories and acceptance criteria with stakeholders, collaborating on technical design.

• Assume the role of product owner when necessary.

• Create system documentation, flow charts, workflow tables, mapping documents, integration specifications, system training materials, user guides, scorecards, and reports.

• Convey technical issues and solutions to business units in accessible, non-technical language.

• Support business architecture, business process design, capability roadmaps, and the development of domain strategies.

• Conduct root-cause analysis and resolve issues related to technology solutions.

• May engage with an agile development team and contribute to complex projects, systems, or initiatives.

⛳️ Requirements

• A minimum of 3 years of relevant experience in application development, testing, and/or business/systems analysis.

• High school diploma or GED is required.

• Comprehensive understanding of information technology fields and computer systems.

• Skilled in requirements-gathering methodologies and the software development life cycle (SDLC).

• Familiarity with architectural standards and the ability to implement them in design tasks.

• Capacity to articulate technical information clearly and effectively.

• Ability to thrive in a fast-paced, evolving environment.

• Strong critical-thinking abilities to assess options and propose solutions that align with business goals and strategies.

• In-depth knowledge and experience with systems, subsystems, development methodologies, systems architecture, tools, and processes relevant to assigned business initiatives or systems.

• Experience in applying research methodologies to business solutions.

• Understanding of systems development concepts and methodologies.

• Experience in business requirements and business process analysis.

• Proven ability to manage multiple priorities simultaneously.

• Industry knowledge relevant to the associated business area.

🏝️ Benefits

• Medical, dental, vision, life, and global travel health insurance.

• Short- and long-term disability programs.

• Leave programs to accommodate personal circumstances.

• Retirement Savings Plan with employer matching.

• Paid time off.

• Volunteer time off.

• 10 holidays and 2 well-being days.

• Additional voluntary benefits available.

• Comprehensive wellness program.

• Competitive salary.

• Opportunities for incentive or commission-based compensation.

• Regular annual performance reviews with considerations for base pay increases based on performance.