IT Business System Analysis Manager

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Collaborate with business and IT teams to establish requirements and deliver effective solutions

• Evaluate business processes and document necessary requirements

• Offer expert guidance on the design and implementation of Veeva or other commercial systems

• Oversee the software lifecycle quality compliance and testing procedures

• Provide L2-3 system support and resolve any issues

• Cultivate relationships with business partners and IT

⛳️ Requirements

• A Bachelor’s degree is mandatory

• 5-7 years of experience in a comparable role within the healthcare or life sciences sector

• At least 4 years of experience as a business analyst with a packaged CRM application

• Capability to excel in a matrixed and fast-paced environment

• Excellent verbal and written communication abilities

• Experience with Salesforce CRM implementation is an advantage

• Background in implementing integrated solutions on both regional and global scales

• Proficiency in software delivery toolsets (e.g., Atlassian suite, Testing tools)

🏝️ Benefits

• Opportunities for career development within an international company

• Recognition as a great workplace

• Acknowledgment for diversity and inclusion initiatives