IT Business Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with stakeholders across various business functions to gain insights into workflows, challenges, and strategic goals.

• Facilitate sessions for gathering requirements, conduct stakeholder interviews, and organize cross-functional workshops.

• Convert business and clinical requirements into comprehensive functional specifications, user stories, system documentation, and process diagrams.

• Assist in optimizing enterprise systems, including but not limited to: HRIS, CRM, marketing automation tools, analytics platforms, and healthcare data systems.

• Work alongside IT, Security, Engineering, and Product teams to create and implement scalable, secure, and cohesive system solutions.

• Develop system enhancements and implementations that comply with HITRUST controls, HIPAA regulations, and internal governance standards.

• Discover opportunities to incorporate AI and automation into business processes while ensuring compliance and data integrity.

• Assess AI-driven tools for operational suitability, scalability, security, privacy, and adherence to regulatory standards.

• Collaborate with Security and Compliance teams to perform vendor risk assessments adhering to HITRUST, HIPAA, and internal third-party risk management protocols.

• Lead or assist in technology acquisition efforts, including RFP creation, cost-benefit analysis, and vendor due diligence.

• Maintain comprehensive documentation of vendor assessments, risk evaluations, and mitigation strategies to meet audit requirements.

• Create executive-level reports, dashboards, and status updates to convey project impact and vendor risk status.

⛳️ Requirements

• Bachelor's degree in a relevant discipline or equivalent professional experience.

• Over 3 years of experience as a Business Analyst, IT Analyst, Systems Analyst, or in a similar capacity; exceptional candidates with less experience but proven expertise in evaluating, implementing, or operationalizing AI and automation solutions in a business context will be considered.

• Background in a regulated industry such as financial services or healthcare.

• Familiarity with working within a regulated compliance framework (e.g., HITRUST, HIPAA, SOC 2, ISO 27001, SOX, FINRA, or similar standards).

• Experience in gathering and documenting functional and technical requirements across enterprise systems.

• Proven experience in supporting system implementations, vendor assessments, or third-party integrations.

• Solid understanding of healthcare data privacy and security principles.

• Excellent analytical and problem-solving capabilities.

• Experience in Agile, Scrum, or hybrid project environments.

• Strong written and verbal communication abilities.

🏝️ Benefits

• Medical, Dental, Vision insurance

• 401k

• Equity options