This is a fully remote position, open to applicants in Indonesia.

• Oversee daily IT system operations

• Assist employees with technical challenges

• Enhance and maintain the business software ecosystem

• Manage and support the Zoho suite, including Zoho CRM, Books, Inventory, Desk, and other Zoho applications

• Comprehend business workflows and pinpoint areas for system enhancement

• Execute automations and integrations

• Assume responsibility for the overall IT landscape of the company

• Administer business systems and their integrations

• Oversee general IT administration and security protocols

• Provide support for employee IT requirements

• Prior experience in an IT Administrator, Systems Administrator, IT Support, or a comparable position

• Hands-on experience with Zoho administration

• Solid understanding of Zoho CRM configurations and workflows

• Background in supporting Windows-based computers

• Familiarity with Microsoft 365 administration

• Knowledge of networking, Wi-Fi, and fundamental IT infrastructure

• Experience in managing user accounts, permissions, and cloud applications

• Excellent troubleshooting and problem-solving abilities

• Proficient in handling data imports, exports, and spreadsheets

• Strong written and verbal English communication skills

• Capable of clearly conveying technical issues to non-technical staff

• Organized and skilled in documenting systems and processes accurately

• Competitive salary

• Opportunities for professional development

• Flexible work environment

• Health and wellness programs

• Supportive team culture

IT Administrator

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