Invoice Finance Relationship Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee, retain, and expand our current customer portfolio.

• Manage the upsizing and renewals of existing customer facilities.

• Acquire new customers by overseeing the complete process from application to onboarding.

• Build and maintain relationships with a portfolio of Invoice Finance SME clients, understanding their needs and business goals.

• Ensure that customers receive top-tier service, including the management of upsizing and renewals of existing customer facilities.

• Identify SME lending opportunities from the initial inquiry to completion.

• Prepare credit papers in accordance with our credit policy and appetite.

• Execute the Kriya Invoice Finance business plan while actively managing your objectives and personal development plan.

• Make your colleagues proud by delivering exceptional service to SME customers and prospects.

• Collaborate with the broader sales team on new business opportunities, the credit team, and payment operations.

• Adhere to all mandatory policies and operational procedures to ensure robust internal controls.

⛳️ Requirements

• Highly skilled Relationship Manager and Business Developer with a proven history of cultivating high-value, trust-based, and enduring relationships.

• Strong knowledge of SME lending, including a background in Invoice Finance.

• Proven record of delivering exemplary service and maximizing value with prospects and customers.

• Ability to analyze and review financial statements and related information.

• Passionate about SMEs, a self-starter, and able to bring an entrepreneurial mindset to your role.

• Excellent interpersonal and communication skills, along with evidence of strong career progression and/or exceptional performance.

• Capable of working effectively with customers and colleagues to structure new lending proposals and draft credit applications.

• Comfortable navigating ambiguity and enhancing processes.

• Strong commercial acumen with the ability to identify cross-selling opportunities.

• Demonstrated success in providing excellent customer service and generating new income opportunities while effectively managing credit risk.

🏝️ Benefits

• Comprehensive onboarding support and ongoing development opportunities.

• Options for flexible working arrangements.

• Regular social events.

• Pension contributions.

• Discretionary bonus scheme.

• Private health coverage.

• Life insurance.

• Family-friendly policies, including enhanced maternity and paternity leave.