Investor Reporting Manager

This is a fully remote position, open to applicants in Iowa, +2 more states.

📋 Description

• Oversees various reporting and remittance obligations, triggers, and regulations to ensure adherence to compliance standards.

• Develops and improves procedures and controls aimed at reducing operational risk.

• Recognizes opportunities for enhancing processes and increasing efficiency.

• Provides daily management of loan accounting for GNMA, FHLMC, and FNMA.

• Guarantees smooth operations and effective team workflow.

• Educates junior team members on the intricacies of investor mortgage accounting, reporting, and vendor management.

• Investigates and addresses issues related to reporting, remitting, and reconciliation.

• Compiles remittance reports, reconciles custodial accounts, and remits the calculated amounts.

• Supervises vendor reporting and remittance for the company's mortgage loan servicing portfolio, reconciling custodial accounts with medium to high risk/exposure to the Company, including GNMA, FNMA, or FHLMC.

• Assesses investor remittance for accuracy and punctuality to prevent penalties.

• Collaborates closely with the Investor Reporting team and the default group to ensure processes are in line with investor guidelines and that loan mitigation activities are reported correctly.

• Ensures proper setup, sale, and timely release of loans to new customers.

• Establishes and nurtures a strong working relationship with Government-Sponsored Enterprise (GSE) and Investor representatives to address all issues and concerns promptly.

• Reviews and responds to all audit examination requests, including internal, external, investor, regulatory, and state inquiries.

• Evaluates payment applications for compliance with investor and company guidelines.

• Accelerates accurate and timely reporting and remittances for all investors.

• Manages audit requests for wire transfers to investors, ensuring proper documentation, error-free calculations, and accurate source and receiver information, including REG AB and USAP reporting and compliance.

• Oversees and conducts analyses and reviews of new reporting formats or proposed changes to reporting requirements.

• Aids in maintaining policies and procedures in alignment with company and Investor Guidelines.

⛳️ Requirements

• Bachelor’s degree or a comparable combination of education and experience.

• An advanced degree may be required.

• 5-8 years of experience and/or training in an Investor Reporting mortgage servicing environment.

• At least 5 years of experience in reporting and reconciliation.

• Capability to read, analyze, and interpret technical procedures or government regulations.

• Proficient in writing reports, business correspondence, and procedural manuals.

• Strong understanding of the MSP Investor Reporting workstation.

• Ability to work with mathematical concepts such as probability and statistical inference.

• Skill in resolving practical problems and handling a variety of concrete variables in situations with limited standardization.

• Comprehensive knowledge of all investor and agency guidelines regarding investor reporting and accounting, payment applications, and custodial accounts.

• Strong knowledge of FHA, VA, and USDA loan guidelines.

• Extensive knowledge of Ginnie Mae, Fannie Mae, or Freddie Mac servicing guidelines and remittance reporting.

• Exceptional written and verbal communication skills.

• Excellent interpersonal, relationship-building, and teamwork abilities.

• Self-motivated and proactive.

• Capacity to manage multiple tasks, respond swiftly to urgent issues, and balance long-term projects with immediate responsibilities.

• Proficient in Microsoft Word, Excel, and PowerPoint.

🏝️ Benefits

• Health insurance

• Dental

• Vision

• 401k

• PTO/paid sick leave

• Employee stock purchase plan