Investigator Payments Lead, Senior Associate

This is a fully remote position, open to applicants in Argentina, +1 more country.

📋 Description

• Oversee the entire process of clinical site payment administration, from protocol schedules and site budgets to startup and EDC-driven visit payments.

• Strategically plan payment activities and configure systems to ensure timely milestone payments during startup.

• Evaluate EDC design and data collection to facilitate accurate budget mapping and payment triggers.

• Address payment failures and resolve escalations related to site and study-level payments.

• Offer expertise on Site Contracts and Budgets configuration to ensure alignment with contractual agreements.

• Monitor vendor compliance with investigator payment processes and standards.

• Manage complex technology and process challenges involving site relationships, budgets, contracts, regulatory requirements, language, tax, and currency issues.

• Analyze payment performance, identify underlying issues, and implement corrective measures.

• Ensure that purchase orders, funding, contracts, and work orders are established for approved site payments.

• Assist in study-specific audit activities related to investigator payments.

⛳️ Requirements

• At least 2 years of experience in clinical contracts/budget administration, accounting/finance, or clinical project/operations.

• Familiarity with clinical operations, protocols, site budgets, EDC data, and related systems is advantageous.

• Experience with industry payment processing software and the development of business requirements is a plus.

• Strong interpersonal and organizational skills, capable of multitasking in a dynamic environment.

• Sound business judgment and comprehension of site payments alongside regional/country-specific considerations.

• Understanding of clinical site and vendor budgets as well as payment terms.

• Ability to collaborate cross-functionally with clinical operations, business technology, legal, finance, tax, and other departments.

• Demonstrated capability to complete assignments, tasks, and projects with minimal supervision and provide critical recommendations.

• Ability to work autonomously within a team-oriented setting.

• Exceptional administrative, organizational, and problem-solving abilities.

• Capacity to collaborate across teams and cultures in various locations and adaptable situations.

• Experience with a clinical research organization or sponsor is preferred.

• Knowledge of local tax and payment regulations is beneficial.

• Experience in handling cross-border financial transactions is a plus.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health benefits package.

• Opportunities for professional development and advancement.

• Flexible work arrangements to promote work-life balance.

• Collaborative and inclusive work environment.