Internal and External Communications Manager

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Take ownership of all public relations initiatives, encompassing press releases, announcements, bylines, awards, media inquiries, and executive communications.

• Act as the primary lead for the company’s comprehensive press release process and governance, collaborating with an external PR agency tasked with drafting releases.

• Oversee internal review processes, editing, feedback consolidation, and approval workflows for all press releases, ensuring they align with brand voice, messaging standards, legal requirements, and partner commitments.

• Guarantee that final PR content is accurate, compliant, and prepared for distribution and publication on corporate web platforms.

• Collaborate with Social Media and Brand teams to enhance the reach of PR announcements across owned channels.

• Cultivate strong relationships with internal stakeholders, strategic alliance partners, and external PR agencies.

• Maintain documentation and best practices for PR, internal communications, and sales enablement processes.

• Keep abreast of industry trends, competitor activities, and best practices in both internal and external communications.

• Develop and disseminate sales enablement communications related to press releases, product announcements, partnerships, and company milestones.

• Convert PR into clear, engaging internal-facing summaries, talking points, FAQs, and resources for Sales and client-facing teams.

• Create and manage HubSpot content and sequences, as appropriate, to aid sales enablement efforts and simplify the sharing of timely news by Sales teams with clients and prospects.

• Spearhead internal communications initiatives that ensure employees are informed, aligned, and engaged with company news, announcements, and priorities.

• Write high-quality internal communications pertaining to PR announcements, bylines, executive thought leadership, and company milestones.

• Enhance employee engagement with company content through internal campaigns, content sharing initiatives, and brand ambassadorship programs.

• Assist internal initiatives that foster culture, transparency, and connection among a distributed workforce.

• Function as a primary corporate writer for internal communications, sales enablement materials, social media content, executive messaging, and supporting content related to PR.

⛳️ Requirements

• Bachelor’s degree in Communications, Marketing, Journalism, Public Relations, or a related field.

• More than 5 years of experience in internal communications, external communications, public relations, or corporate communications.

• Outstanding writing, editing, and storytelling skills with a keen attention to detail.

• Demonstrated experience managing press releases and navigating complex approval processes.

• Strong project management capabilities with the ability to handle multiple stakeholders and deadlines.

• Comfortable working cross-functionally and communicating with senior leadership and executives.

• Excellent organizational, interpersonal, and verbal communication skills.

• Experience in B2B, fintech, SaaS, technology, or higher education sectors (preferred).

• Background in supporting sales enablement or internal communications initiatives (preferred).

• Experience in building or supporting employee advocacy or brand ambassador programs (preferred).

• Proficiency in Microsoft Office, Monday.com, HubSpot, SharePoint, or similar tools (preferred).

🏝️ Benefits

• Flexible time off, which includes paid holidays and volunteer time.

• Comprehensive health, dental, and vision insurance plans available from your first day of employment.

• Employer-funded life insurance, AD&D, short-term, and long-term disability insurance.

• Extensive employee assistance program (EAP).

• Flexible spending account (FSA) or health savings account (HSA).

• Matched 401(k).

• Employee stock purchase plan.