Internal AI Solutions Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with leaders from Finance/RevOps, Go-To-Market, Services, HR/Legal, and Engineering to uncover opportunities for integrating AI into real operational workflows.

• Facilitate discovery by mapping out current-state processes, quantifying pain points, defining desirable outcomes, and converting vague needs into precise workflow requirements.

• Develop and sustain an AI workflow roadmap prioritized by business impact, readiness, and capacity for change.

• Conduct build-versus-buy evaluations for each identified opportunity.

• Lead change management and enablement efforts: organize working sessions, create playbooks, conduct training sessions/brown bags, and coach teams to enhance AI literacy.

• Develop reusable patterns and standards for AI applications within internal tools.

• Set operational guardrails for AI-integrated workflows.

• Establish evaluation and monitoring criteria for workflows; implement feedback mechanisms to ensure continuous improvement over time.

⛳️ Requirements

• Over 6 years of experience in internal consulting, business operations, business systems, product operations, solutions architecture, or a comparable role.

• Proven software engineering experience, including at least 4 years of delivering internal AI-native tools to production.

• Demonstrated experience in establishing an internal AI program, workflow automation center of excellence, or "AI for employees" capability in a previous position.

• Background in B2B SaaS, enterprise workflows, and/or regulated or high-compliance environments (such as privacy, security, auditability).

• Strong skills in stakeholder management.

• Ability to convert business challenges into structured requirements, operational metrics, and phased delivery plans.

• Proficiency in AI concepts.

• Experience in assessing and implementing software solutions (build vs buy).

• Comfort in collaborating with technical teams and working with technical artifacts.

• Proficiency in low-code/no-code tool prototyping is essential.

• Strong analytical and measurement capabilities.

• Exceptional written and verbal communication skills.

• High ownership and a proactive approach; thrives in dynamic SaaS environments with evolving AI tools.

• Bachelor’s degree in a relevant field (Business, Information Systems, Engineering, Computer Science) or equivalent practical experience.

🏝️ Benefits

• Competitive Compensation

• Comprehensive Benefits Including health, dental, and vision insurance

• 401(k) plan with company match

• Generous paid time off

• Flexible Work Environment