Solutions Engineer – Pre-Sales

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the technical aspects of the sales cycle, encompassing discovery, requirements gathering, demo delivery, proposals, and responses to RFPs.

• Create and present customized, configured product demonstrations that align SpryPoint's functionalities with the specific needs and challenges of utilities.

• Become a knowledgeable expert on SpryPoint's complete product line, including SpryCIS, SpryEngage, SpryMobile, and stay informed about industry trends and emerging technologies.

• Develop solutions that are practical, user-friendly, and tailored to the operational realities of utilities.

• Act as a reliable technical advisor for prospective clients during the sales process, being the go-to person for challenging inquiries.

• Collaborate closely with Account Executives across various territories to advance deals.

• Assist with technical proposals, system architecture documentation, and responses to RFQs/RFPs.

• Represent SpryPoint at field marketing events, conferences, our National Users Conference, and regional trade shows.

• Travel approximately 25% of the time (about once a month), with occasional peaks up to 50%.

⛳️ Requirements

• Over 5 years of experience in demoing and selling SaaS solutions to utilities in North America, demonstrating familiarity with this sector.

• Extensive knowledge of utility software, including Customer Information Systems (CIS), Customer Self-Service, Mobile Field Service, Work Orders, Asset Management, and CMMS.

• Understanding of the broader utility software landscape, including ERP, SCADA, OMS, AMI, and MDM.

• A robust understanding of utility operations across electric, water, wastewater, gas, broadband, and sanitation sectors.

• Excellent presentation and communication skills, capable of engaging both skeptical engineers and C-suite executives in the same demo effectively.

• Strong active listening and discovery skills, able to ask the right questions before discussing solutions.

• A collaborative mindset and a humble approach to working with sales, technical, and customer success teams.

• Willingness to travel and the capability to excel in a remote-first work environment.

• Demo2Win training or similar experience is a plus, but a proven track record of closing deals is more important.

🏝️ Benefits

• Health, dental, vision, and life insurance available from day one.

• Generous paid time off (PTO) and unlimited sick days.

• RRSP matching programs (Canada) and 401k matching programs (US).

• $2,500 annual development fund, tuition assistance, and a Book Bounty program.

• Annual company events and team offsite gatherings that foster connection.

• A MacBook plus $800 to establish your ideal home workspace.