Internal Account Director – Recruitment & Retention Strategy

This is a fully remote position, open to applicants in Spain.

📋 Description

• Assist in pre-award solutions planning alongside R&R Solution Strategists, Proposals, and BD teams, supporting standard RFP and ‘additional bid’ submissions.

• Assume responsibility for representing R&R services during Bid Defense Meetings and client interactions, involving other SMEs as needed to support solutions awards.

• Comprehend the implications and execution of solutions related to recruitment and retention.

• Adopt a ‘growth mindset’ to enhance studies benefiting from site and patient solutions at the commencement of a study.

• Efficiently oversee the Recruitment & Retention strategy from planning through to close-out, including the completion of Patient Recruitment Plans (PRPs) from BDM to Quick Start Camp (QSC).

• Collaborate closely with R&R Operations Leads and Specialists to ensure timely and quality delivery of solutions.

• Engage in enrollment review sessions and contribute to cross-team objectives with proactive risk mitigation strategies.

• Work in partnership with PLs, DPDs, and others to effectively manage sponsor escalations as the primary point of contact.

• Ensure accurate reporting and tracking of R&R solutions within designated Syneos Health systems (e.g., PDC R&R Health Assessment).

• Apply critical thinking and strategic messaging to effectively convey the value proposition of solutions.

• Actively collaborate with data scientists, R&R Solution Delivery Specialists, R&R Solution Strategists, R&R Operations team, and others to monitor and identify trends, insights, and forecast outcomes.

• Focus on timely enrollment strategies and study-specific therapeutic categories, geographies, and unique protocols while aiming to reduce site and patient burden.

• Maintain regular communication and collaborative problem-solving with internal partners, customers, R&R operations, and other Directors.

• Continuously expand knowledge of cross-team solutions, planned innovations, and contribute ideas based on learned experiences and market demands.

• Listen attentively for project support and prospective customer opportunities that may lead to standalone business.

• Be accountable for collecting feedback on third-party vendors and engaging designated vendors in governance meetings.

• Participate in partner meetings and training sessions to fulfill internal partner and customer requirements.

⛳️ Requirements

• Assist in pre-award solutions planning alongside R&R Solution Strategists, Proposals, and BD teams, supporting standard RFP and ‘additional bid’ submissions.

• Assume responsibility for representing R&R services during Bid Defense Meetings and client interactions, involving other SMEs as needed to support solutions awards.

• Comprehend the implications and execution of solutions related to recruitment and retention.

• Adopt a ‘growth mindset’ to enhance studies benefiting from site and patient solutions at the commencement of a study.

• Efficiently oversee the Recruitment & Retention strategy from planning through to close-out, including the completion of Patient Recruitment Plans (PRPs) from BDM to Quick Start Camp (QSC).

• Collaborate closely with R&R Operations Leads and Specialists to ensure timely and quality delivery of solutions.

• Engage in enrollment review sessions and contribute to cross-team objectives with proactive risk mitigation strategies.

• Work in partnership with PLs, DPDs, and others to effectively manage sponsor escalations as the primary point of contact.

• Ensure accurate reporting and tracking of R&R solutions within designated Syneos Health systems (e.g., PDC R&R Health Assessment).

• Apply critical thinking and strategic messaging to effectively convey the value proposition of solutions.

• Actively collaborate with data scientists, R&R Solution Delivery Specialists, R&R Solution Strategists, R&R Operations team, and others to monitor and identify trends, insights, and forecast outcomes.

• Focus on timely enrollment strategies and study-specific therapeutic categories, geographies, and unique protocols while aiming to reduce site and patient burden.

• Maintain regular communication and collaborative problem-solving with internal partners, customers, R&R operations, and other Directors.

• Continuously expand knowledge of cross-team solutions, planned innovations, and contribute ideas based on learned experiences and market demands.

• Listen attentively for project support and prospective customer opportunities that may lead to standalone business.

• Be accountable for collecting feedback on third-party vendors and engaging designated vendors in governance meetings.

• Participate in partner meetings and training sessions to fulfill internal partner and customer requirements.

🏝️ Benefits

• We are dedicated to nurturing our employees through career development and advancement opportunities.

• Supportive and involved line management.

• Training in technical and therapeutic areas.

• Peer recognition and a comprehensive rewards program.

• We are committed to fostering an inclusive culture where you can genuinely be yourself.

• Driven to Deliver – our colleagues’ passion drives us to show up every day and create impactful solutions.