Intern – IT Systems Administrator, AI Analyst

📋 Description

• Gain Practical Experience: Contribute to live projects that will significantly influence AU's overarching objectives under the guidance of an AU staff member.

• Connect with Senior Leadership: Enjoy direct access to and insights from the executives who are shaping the future of our leagues.

• Enhance Your Professional Skills: Cultivate and sharpen your skill set through project-based tasks and professional workshops, culminating in a capstone project and presentation.

• Assist with daily IT operations throughout the AUSL Season, including helpdesk support, systems administration, and SSO configuration.

• Engage in applied AI development tasks — designing, coding, and deploying AI agents and automated workflows for internal departments.

• Triage, manage, and resolve Level 1 IT support tickets utilizing the organization's ticketing system.

• Provide hardware and software break/fix support for end users across various departments.

• Document issue resolution processes and contribute to the internal IT knowledge base.

• Help with Single Sign-On (SSO) configuration and SAML 2.0 integration for organizational applications.

• Manage user accounts, groups, organizational units (OUs), and shared drives within Google Admin Console.

• Design and test multi-step agentic workflows where AI models reason using various tools, retrieve context, and perform actions.

⛳️ Requirements

• Current college senior pursuing a degree in IT, Computer Science, Software Engineering, AI, or a related discipline.

• Proficiency in at least one programming language — preferably Python, but also JavaScript or Google Apps Script — with the ability to write, debug, and enhance code independently.

• Practical experience or coursework related to AI/LLM integration: utilizing APIs (OpenAI, Google Gemini, Anthropic Claude, etc.), constructing prompt chains, or developing agent-based applications.

• Familiarity with REST API concepts, including authentication (OAuth 2.0, API keys), JSON handling, and integrating third-party services.

• Understanding of or exposure to agentic AI frameworks and concepts such as LangChain, RAG (Retrieval-Augmented Generation), function calling, or tool usage patterns.

• Foundational knowledge of Google Workspace (Gmail, Drive, Admin Console, Meet) and basics of Google Cloud Platform.

• Comprehension of SAML 2.0, OAuth 2.0, and SSO concepts.

• Familiarity with basic networking and operating systems (Windows, macOS, ChromeOS).

• Strong written communication skills; capable of documenting technical systems clearly for both technical and non-technical audiences.

• Relevant certifications are advantageous: Google IT Support Certificate, CompTIA A+, Google Cloud AI Fundamentals, or DeepLearning.AI courses in LLM application development.

• Legally authorized to work in the United States.

🏝️ Benefits

• The internship rate is $20/hr.

• **Our DEI Statement**

• As a company, we share a vision to change the world for the better and believe in the power of sports to dismantle barriers. We will Be Unlimited in our effort to intentionally foster an environment where every individual can be their authentic self.

• Athletes Unlimited is an Equal Opportunity Employer and does not discriminate in its hiring process based on race, religion, national origin, age, marital status, sexual orientation, gender expression, pregnancy status, parental status, or other legally protected characteristics.