Integrated Client Solutions Director

This is a fully remote position, open to applicants in United States, +1 more state.

📋 Description

• Cultivate and maintain client relationships to ensure that business and media objectives are at the forefront of all engagements.

• Provide strategic leadership across large or complex accounts.

• Develop client strategies with minimal oversight by leveraging in-depth channel expertise.

• Coordinate collaboration among internal stakeholders to create strategic media plans.

• Achieve high levels of client satisfaction to promote retention and growth.

• Exemplify leadership while supporting Basis’ values and culture.

• Manage client campaigns and daily requests by identifying and proposing innovative media solutions.

• Assist in pre-sale support and contribute to new business pitches alongside sales and Media Services teams.

⛳️ Requirements

• At least 8 years of experience in digital media planning and buying, encompassing both site direct and programmatic, or a comparable combination of education, training, and experience.

• Proven experience in Pharma marketing, including leadership with clients and media buying within the sector.

• Comprehensive understanding of search, social, and programmatic digital media.

• Excellent written and verbal communication skills.

• Strategic thinking abilities coupled with proactive client servicing skills.

• Strong capabilities in issue resolution and problem-solving.

• Ability to thrive in a cross-functional team environment.

• Proficient in Excel and PowerPoint.

• Dedication to fostering inclusive and respectful work environments.

• A thoughtful approach to collaboration, design, and decision-making with a focus on equity, access, and continuous learning.

• Experience in Pharma is preferred.

• Previous experience at a SaaS organization.

• Hands-on experience with DSP buying.

• Familiarity with a third-party ad server.

• Experience with digital reporting dashboards like Datorama.

• Background in search and social media.

• Basis Certified.

🏝️ Benefits

• Flexible work week.

• 401k/RRSP matching.

• Mental health support.

• Paid sabbaticals.

• Generous parental leave.

• Flexible work options.

• Competitive benefits.

• Various flexible work options available across the U.S. and Canada, including remote, hybrid, or on-site at headquarters.