Intake Support Specialist

📋 Description

• Manage all incoming calls related to corrections and oversee ongoing tasks.

• Process and handle all leads, ensuring prompt follow-ups.

• Keep track of client release dates within systems and take necessary actions.

• Coordinate and schedule calls, assigning them to intake specialists as required.

• Reach out to leads on their release date to address any further needs they may have.

• Send details to an intake specialist for application submission once contact is established with a client.

• Supervise all ongoing tasks associated with client requirements.

• Execute additional tasks as needed to effectively support client needs.

⛳️ Requirements

• Demonstrated experience in an administrative capacity.

• Outstanding verbal and written communication abilities.

• Capability to thrive in a fast-paced work setting.

• Strong interpersonal skills with a warm and approachable attitude.

• Proficient in Google Workspace.

• Ability to juggle multiple tasks and prioritize effectively.

• Dependable internet connection for remote work.

• High school diploma or equivalent qualification.

🏝️ Benefits

• Remote-first work policy.

• Significant responsibilities from the outset.

• Opportunities for advancement within the organization.

• A team of innovative, transparent entrepreneurs dedicated to fulfilling our mission.