Intake & Recruitment Coordinator

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Oversee the complete client intake process during nightshift hours, ensuring effective and smooth communication.

• Act as the main point of contact for new client inquiries received overnight, delivering prompt and professional replies.

• Gather, assess, and meticulously organize client documentation.

• Facilitate service initiation, including scheduling and internal communications during night hours.

• Aid in recruitment efforts, including sourcing, screening, coordinating candidates, and arranging interviews during nightshift hours.

• Assist with the remote onboarding and orientation of new hires.

• Keep client and candidate information up to date in systems like Monday.com.

• Monitor and manage workflows related to intake and recruitment to ensure timely follow-ups and completion of processes.

• Collaborate with internal teams to fulfill staffing and client requirements across various time zones.

⛳️ Requirements

• Experience in intake coordination, recruitment, or customer service, ideally within the healthcare or ABA sector.

• Excellent communication and interpersonal skills suitable for remote and overnight work.

• Capacity to manage multiple responsibilities effectively in a nightshift setting.

• Highly organized with a keen attention to detail and the ability to work autonomously.

• Familiarity with Monday.com or comparable CRM/project management software is advantageous.

• Proficient in using Microsoft Outlook.

• Customer-focused with a strong dedication to service excellence.

• Flexibility to adapt to a nightshift schedule and work independently across time zones.

• Strong problem-solving and administrative skills.

🏝️ Benefits

• Comfortable working U.S. hours.

• Remote work from home.