Intake Clerk

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Assist the Practice Services department to enhance workflow efficiency.

• Initiate preliminary conflict searches and new matter requests related to the activities of the Firm’s attorneys and lateral candidates.

• Ensure the integrity of the database is maintained.

• Contribute to special projects.

• Provide administrative assistance to the Practice Support department to uphold the integrity of the Firm’s conflicts database.

• Effectively execute preliminary conflict searches and new matter requests within the new business intake workflow system.

• Maintain clear and professional communication with clients, attorneys, and other staff to ensure a seamless intake process.

• Engage in cross-training within the intake team to guarantee a thorough understanding of all intake procedures.

• Offer coverage for team members during absences or peak periods to sustain consistent service levels.

• Accurately enter client matter information and case details into the firm's case management system, ensuring data integrity and confidentiality as necessary.

• Stay informed about best practices and new developments concerning conflicts of interest and risk management.

• Participate in ongoing education, research, networking, and professional and industry organizations to enhance competencies.

• Assist with billing and time entry initiatives.

• Contribute to special projects.

• Take on any other responsibilities as assigned.

⛳️ Requirements

• Strong analytical skills.

• Ability to derive accurate conclusions from complex information sets.

• Proficient internet skills.

• Exceptional attention to detail.

• Previous experience in a law firm, professional services, or consulting firm related to processing new business and/or conflicts of interest is highly preferred.

• Excellent interpersonal, written, and verbal communication abilities.

• Capability to collaborate with personnel at all levels.

• Strong professional work ethic, initiative, and customer service skills.

• Familiarity with CMS/Aderant and Intapp Open Enterprise.

• Proficiency in Microsoft Office applications.

• Ability to meet tight deadlines and provide support during off hours (evenings, weekends, and holidays) for projects and urgent issues, as necessary.

🏝️ Benefits

• Medical, dental, vision, and life insurance.

• 401(k).