Insurance Sales and Service Associate

This is a fully remote position, open to applicants in Arizona, +9 more locations.

📋 Description

• Provide excellent customer care while identifying coverage gaps, eligible discounts, and renewal increases.

• Respond to inbound calls from customers seeking information on auto, home, motorcycle, and other insurance policies.

• Assist policyholders with modifications to their policies.

• Acquire knowledge of the insurance product offerings and connect customers with suitable insurers.

• Learn to navigate the Jerry.ai application.

• Address issues and eliminate obstacles to ensure appropriate coverage.

• Handle service requests related to vehicles, drivers, lienholders, and policy documentation.

• Offer insights to enhance the product and facilitate the implementation of customer-driven suggestions.

⛳️ Requirements

• Previous experience in customer service, sales, or hospitality is advantageous, but not mandatory.

• A genuinely friendly and positive demeanor with a willingness to collaborate as part of a team.

• Strong work ethic.

• Excellent problem-solving abilities.

• Strong communication skills.

• Must currently reside in an eligible state: AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VA for full-time hourly employment.

• Must be legally authorized to work in the U.S.

• Must indicate whether visa sponsorship is necessary.

• P&C license status is requested; the company will cover the cost of the license if the candidate does not already possess one.

🏝️ Benefits

• Competitive salary and benefits package.

• Medical, dental, and vision insurance.

• 401K matching.

• Paid vacation time.

• Stock equity (stock options).

• Flexible scheduling options: a 5-day, 8-hour work week or a 4-day, 10-hour work week.

• Fully remote work opportunity.

• Work equipment provided.

• Opportunities for career advancement.

• Jerry.ai will pay for your P&C insurance license if you do not have one yet.

• Paid time off.

• Paid parental leave.

• 401(K) plan with employer matching.

• Wellness benefits.