Insurance Billing/Collection Assistant III – Surgery

This is a fully remote position, open to applicants in United States.

📋 Description

• Execute advanced billing and collection processes.

• Serve as Lead IBC Assistant.

• Mentor and offer guidance to fellow IBC Assistants.

• Conduct follow-up on collections for commercial insurance, self-pay, Medicare, and Medicaid claims.

• Oversee discounts, adjustments, and corrections to charges.

• Make collection calls to both insurance companies and patients to ensure prompt claim payments.

• Analyze remittance advices for accuracy in rejection and payment.

• Confirm the accuracy and completeness of charge tickets.

• Track claim attachments to secure maximum reimbursements.

• Liaise with insurance companies regarding payment posting.

• Communicate with collection agencies about payment reports.

• Address inquiries and requests from insurance companies.

• Assist the customer service unit with billing and collection inquiries.

• Provide backup support for Accounts Receivable personnel during busy periods, vacations, and illness.

⛳️ Requirements

• High school diploma or an equivalent certification, or a combination of education and/or experience.

• A minimum of 3 years of experience in billing or insurance roles.

• Experience can be combined with education to fulfill the qualifications.

• No specific certifications or professional licenses are required.

• A driver's license is not a prerequisite.

• Preferred: 2 years of post-secondary education.

• Desired skills: strategies for collections, communication abilities, computer proficiency, handling confidential data, knowledge of medical terminology, familiarity with office equipment, and telephone systems.

🏝️ Benefits

• Up to 22 days of vacation leave.

• 10 recognized holidays.

• Sick leave provisions.

• Competitive health insurance options featuring priority appointments and reduced copays/coinsurance.

• Complimentary Metro transit U-Pass for eligible employees.

• Defined contribution 403(b) Retirement Savings Plan with university contributions beginning at 7%.

• Opportunities for wellness challenges.

• Annual health screenings.

• Access to mental health resources.

• Programs and courses focused on mindfulness.

• Employee Assistance Program (EAP).

• Financial resources available.

• Access to dietitians for nutritional guidance.

• Four weeks of caregiver leave for bonding with a new child.

• Family care resources to assist with ongoing childcare needs.

• Resources for adult care.

• Tuition coverage for employees and their families, including up to 100% of dependent undergraduate-level college tuition at WashU and 40% at other institutions after seven years.