Instructional Technologist III

This is a fully remote position, open to applicants in United States.

📋 Description

• Diagnose and resolve intricate LMS configuration problems that exceed standard course-level troubleshooting.

• Analyze inconsistencies in blueprint synchronization and pinpoint underlying causes.

• Investigate issues related to gradebook behavior, permissions conflicts, and disruptions in workflow.

• Interpret outputs from the browser console and identify JavaScript-related challenges affecting LMS functionality.

• Conduct sandbox testing for updates and configuration changes to LTI tools, ensuring integration behavior is validated prior to production deployment.

• Document system-level defects and escalate findings, providing detailed technical context.

• Review vendor documentation to identify potential impacts on configurations.

• Develop and maintain focused Python scripts for retrieving, validating, and reporting backend API data.

• Execute structured data manipulation to support LMS-related reporting and workflow.

• Ensure data accuracy for course copies, integration synchronizations, and automated processes.

• Monitor and troubleshoot automated scripts according to established standards.

• Test and validate Canvas theme modifications in non-production settings, identifying conflicts related to CSS, JavaScript, or accessibility.

• Provide advanced Tier II/III instructional technology support and act as an escalation resource for Instructional Technologist II personnel.

• Deliver advanced training on LMS functionalities and instructional tools.

⛳️ Requirements

• 4–6 years of progressive experience in supporting LMS platforms.

• Advanced working knowledge of LMS configuration and platform behavior.

• Proficient understanding of JavaScript sufficient to diagnose integration and UI-related issues.

• Bachelor's degree required or equivalent professional experience.

• Employment is contingent upon the successful completion of a background check and drug screening.

🏝️ Benefits

• Travel, lodging, and other accommodations provided for New Collaborator Orientation in Salt Lake City, Utah.

• Positive work-life integration.

• Opportunities for higher education or professional development.

• A growth mindset and an environment focused on transparency, responsibility, and belonging.