Installation Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate installation operations throughout North America by managing scheduling activities.

• Engage with customers and support production workflows.

• Act as a primary point of contact during the installation process.

• Arrange installation appointments in accordance with installer availability and market capacity.

• Perform customer welcome calls to clarify project expectations.

• Keep scheduling region guides updated and accurate.

• Work in partnership with Install Specialists to enhance scheduling precision.

• Aid in material verification and confirm installation dates.

• Ensure accurate record-keeping and documentation within company systems.

⛳️ Requirements

• Exceptional organizational abilities with a capacity to prioritize various tasks in a dynamic environment.

• Strong verbal and written communication skills.

• Competence in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.

• Capability to work independently while effectively collaborating with cross-functional teams.

• Keen attention to detail and strong problem-solving skills.

• Prior experience in installation coordination or project scheduling is preferred.

• Background in home improvement, construction, installation, manufacturing, or production settings is preferred.

• Familiarity with scheduling processes, material tracking, and production workflows is preferred.

• Experience with CRM, scheduling, or production management systems is preferred.

• Basic knowledge of installation products and processes is preferred.

🏝️ Benefits

• Health insurance

• Dental insurance

• Vision insurance

• Paid time off

• Life insurance

• 401(k) with company match

• Mental health coverage

• Gender affirming benefits

• Family building benefits

• Paid parental leave

• Associate discounts

• Community involvement opportunities