Inside Sales Supervisor

This is a fully remote position, open to applicants in New Jersey, +3 more states.

📋 Description

• Oversee a team of inside sales professionals dedicated to selling clinical laboratory products and services.

• Foster a culture that encourages the mentoring of new team members.

• Drive commercial accountability within the team across all relevant metrics and marketing initiatives.

• Ensure the team nurtures effective customer relationships and identifies growth opportunities within the existing client base.

• Conduct account planning and forecasting, analyzing reports to inform business decisions.

• Manage performance through key performance indicators (KPIs).

• Guarantee the efficient use of available sales tools and processes, particularly Salesforce.com.

• Provide performance evaluations and hold the team accountable for meeting performance metrics.

• Sustain effective customer relationships with purchasing agents, lab managers, and end users within the designated territory.

• Collaborate with the Sr. Manager of Inside Sales to investigate competitor and industry activities.

• Manage pricing strategies within the territory to maintain profitability.

• Keep accurate reporting and records essential for proper regional management.

• Represent Thermo Fisher Scientific positively at all customer locations at all times.

⛳️ Requirements

• A minimum of 5 years of sales experience, ideally within the clinical laboratory sector.

• Bachelor’s degree, preferably in a scientific field, or equivalent professional experience.

• Previous supervisory or management experience is preferred.

• Familiarity with Salesforce.com is essential.

• Exceptional interpersonal, oral and written communication, and presentation abilities.

• Demonstrated leadership skills in setting goals and achieving outcomes.

• Proficiency in computer applications, including MS Office and the internet; intermediate to advanced Excel skills are a must.

• Commitment to delivering outstanding customer service.

• Strong organizational skills to handle multiple tasks and meet deadlines effectively.

• Willingness to travel up to 25%.

🏝️ Benefits

• A selection of national medical and dental plans, along with a national vision plan, including health incentive programs.

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement.

• At least 120 hours of paid time off (PTO), 10 paid holidays each year, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in line with company policy.

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan.

• Employees’ Stock Purchase Plan (ESPP) allows eligible colleagues to purchase company stock at a discounted rate.