Inside Sales Representative Supervisor

This is a fully remote position, open to applicants in Illinois.

📋 Description

• The Contact Center Supervisor is responsible for guiding and mentoring the assigned team to ensure high-quality customer interactions.

• Plays a vital role in enhancing the overall success and profitability of the contact center.

• Accountable for the recruitment, hiring, training, and management of customer service associates.

⛳️ Requirements

• Candidates must be at least eighteen years of age.

• Must have legal authorization to work in the United States.

• Proficient in Microsoft Office Suite.

• Familiarity with Tableau is required.

• Experience with presentation software (e.g., Microsoft PowerPoint) is necessary.

• Knowledge of HRIS software (e.g., IBM Kenexa, PeopleFluent, Tesseract) is essential.

• A minimum of 1 year of prior leadership experience is required.

🏝️ Benefits

• Health insurance coverage.

• Paid time off for employees.

• Opportunities for professional development.