Inside Sales Representative – BDR

📋 Description

• Respond to incoming calls and inquiries generated through marketing initiatives.

• Accurately assess customer needs and qualify leads effectively.

• Provide prompt and professional responses to enhance booking prospects.

• Create tailored service quotes based on customer specifications.

• Confidently explain pricing and manage discounts as necessary.

• Address objections professionally and independently close deals.

• Maintain a keen sense of urgency while ensuring exceptional customer service.

• Conduct follow-ups post-service to collect customer feedback.

• Promote online reviews and encourage repeat business.

• Identify opportunities for upselling and cross-selling.

• Oversee automated text communications between cleaners and clients.

• Assist with schedule modifications, delays, and cancellations.

• Facilitate smooth coordination between operations and clients.

• Conduct light outreach to potential cleaner candidates via Facebook and other platforms.

• Perform brief initial screening calls.

• Coordinate interview scheduling to meet hiring requirements.

⛳️ Requirements

• A minimum of 2 years of sales or customer-facing experience is preferred.

• Strong verbal and written English communication skills are essential.

• Demonstrated ability to independently close deals.

• Excellent phone presence and conversational abilities.

• Comfortable in a fast-paced, high-responsibility work environment.

• Organized, detail-oriented, and possesses strong follow-through skills.

• Proficient in using CRM systems and communication tools.

• A reliable internet connection and a professional remote work setup are required.

• Preferred experience in service-based sales (cleaning, home services, landscaping, HVAC, plumbing, etc.).

• Experience in managing inbound sales pipelines is preferred.

• Familiarity with East Coast communication styles and quick-paced customer interactions is preferred.

🏝️ Benefits

• Competitive salary with performance-based incentives.

• Flexible working hours and the possibility of remote work.

• Opportunities for professional development and growth.